Truehost Review: Affordable Hosting with Pros and Cons - Is It Worth It?"

 


Truehost is a web hosting company that provides a range of hosting services, including shared hosting, cloud hosting, VPS hosting, and dedicated server hosting. The company was founded in 2015 and is based in Kenya.

Truehost has received mixed reviews from customers. Some customers have praised the company for its affordable pricing, reliable uptime, and helpful customer support. Others have complained about slow website loading speeds, frequent server downtime, and poor customer service.

One area where Truehost seems to excel is in its pricing. The company offers some of the most affordable hosting plans on the market, with prices starting as low as KES 149 per month for shared hosting. The company also offers a range of hosting packages to suit different needs, from small personal blogs to large e-commerce sites.

In terms of uptime, Truehost promises a 99.9% uptime guarantee, which is in line with industry standards. However, some customers have reported experiencing frequent server downtime, which can be frustrating and disruptive.

Customer support is another area where Truehost has received mixed reviews. While some customers have praised the company's helpful and responsive support team, others have complained about slow response times and unhelpful support staff.

Pros:

  • Affordable pricing: Truehost offers some of the most affordable hosting plans on the market, making it a good option for customers on a budget.
  • Range of hosting packages: The company offers a variety of hosting packages to suit different needs, from small personal blogs to large e-commerce sites.
  • Range of features: Truehost offers a range of tools and applications to help customers build and manage their websites, including cPanel, Softaculous, and SitePad.
  • Free website builder: The company's free website builder can be helpful for customers who are new to website design.
  • Helpful customer support: Some customers have reported helpful and responsive customer support from Truehost.

Cons:

  • Slow website loading speeds: Some customers have reported slow website loading times, which can negatively impact user experience and SEO rankings.
  • Server downtime: Some customers have reported frequent server downtime, which can be frustrating and disruptive.
  • Mixed customer support: While some customers have praised the company's support team, others have reported slow response times and unhelpful support staff.
  • Billing and account management issues: Some customers have reported issues with billing and invoicing, including unexpected charges and difficulty canceling services. Additionally, some customers have reported difficulty managing their accounts through the company's control panel.

 Final thought 

Truehost may be a good option for customers who are looking for affordable hosting plans with a range of features. However, potential users should weigh the company's pros and cons before making a decision, and may want to consider other hosting options if factors such as website loading speeds, uptime, customer support, and billing and account management are top priorities.


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